Refund Policy

Transparent refund procedures and customer protection guidelines for APInetwise financial analysis services

General Refund Guidelines

At APInetwise, we understand that financial decisions require careful consideration. Our refund policy reflects our commitment to customer satisfaction while maintaining sustainable business operations in the South Korean market.

We typically process refund requests within 7-14 business days from approval. The processing time may vary depending on your payment method and financial institution requirements.

30-Day Satisfaction Period

Customers may request refunds within 30 days of service initiation if our financial stability analysis doesn't meet agreed-upon specifications or contains significant analytical errors.

Refunds are evaluated based on service delivery quality rather than market performance outcomes. Our analysis provides insights based on available data, but market conditions remain beyond our control.

  • Custom analysis reports completed and delivered in full are generally non-refundable
  • Partial refunds may apply for multi-phase projects where early stages haven't met standards
  • Emergency analysis requests with expedited delivery have modified refund terms
  • Subscription services can be cancelled with pro-rated refunds for unused periods

Quick Reference

Processing Time: 7-14 business days after approval

Eligibility Period: 30 days from service start date

Required Documentation: Original service agreement and detailed request explanation

Contact for Refunds

Email: contact@apinetwise.com
Phone: +82516460023
Response within 48 hours

All refund requests require written submission with specific reasons and supporting documentation when applicable.

Refund Request Process

1

Submit Written Request

Send detailed refund request to contact@apinetwise.com including service details, dates, and specific concerns about deliverables or service quality.

2

Review and Assessment

Our team reviews your request within 48 hours, examining service delivery against original agreements and quality standards.

3

Decision Notification

You'll receive written notification of our decision with explanation of approval, partial approval, or denial reasons within 5 business days.

4

Payment Processing

Approved refunds are processed through your original payment method within 7-14 business days, with confirmation sent upon completion.

Need Assistance with Your Refund?

Our customer service team is ready to help you navigate the refund process and address any concerns about our financial analysis services.

Email Support

contact@apinetwise.com
Response within 24 hours

Phone Support

+82516460023
Business hours KST

Office Location

1593-14 Daemyeong 10(sip)-dong
Nam-gu, Daegu, South Korea